Welcome to Your New Home!

At Howells Property Management Ltd, we aim to make renting a home a smooth and enjoyable experience. Whether you’re moving into your first rental property or looking for a fresh start, we’re here to support you every step of the way.

Why Choose Us?

We believe in fairness, transparency, and providing excellent service to our tenants. Here's what you can expect when you rent with us:

• Clear Communication: From the moment you register with us, we keep you informed about everything you need to know. 

• Responsive Support: From maintenance requests to general questions, our team is here to help when you need us. We are committed to ensuring our tenants are knowledgeable on the lettings process and what is expected and delivered at every step. 

• Well-Maintained Properties: We ensure that every home we manage is safe, comfortable, and meets all legal standards.

• A Personal Touch: We take the time to get to know you and your needs so we can provide the best possible service.

Check out our Tenant Fees Guide for England and Wales HERE 

Moving In

We’re here to make the moving-in process as straightforward as possible, so you can focus on settling into your new home.

Preparing Your Home

Before your tenancy begins, we’ll ensure the property is clean, safe, and ready for you to move in. We’ll also provide you with all the information you need about your new home.

Collecting Your Keys

We’ll arrange a convenient time and place for you to collect your keys, ensuring a smooth start to your tenancy.

Settling In

Once you’ve moved in, if you have any questions or need assistance, our team is just a call or email away. We’re here to help you make the most of your new home.

During Your Tenancy

We want you to feel at home. If there’s ever an issue, simply reach out to us, and we’ll resolve it promptly. Need advice? Our team is always just a phone call or email away.

Your Tenant Portal

We make managing your tenancy easy with our dedicated tenant app, Street. Here’s what you can do:

• Report maintenance issues quickly and easily. We understand everybody has busy lives. This is why we are dedicated to ensuring reporting maintenance concerns are easy.  You will be provided with updates on all maintenance concerns once we have reviewed it. 

• Access important documents, such as your tenancy agreement. 

• Stay updated on your rent payments.

Moving Out

We are committed to placing long term tenants in homes, but we understand life changes rapidly and you may need to move.

When the time comes to move on, we’re here to make the process as smooth and straightforward as possible. Our goal is to ensure a hassle-free handover for both you and the landlord.

Step 1: Preparing for the Move

We’ll provide you with a detailed Moving Out Checklist to help you leave the property in the best possible condition. This checklist will include:

• Guidelines for cleaning the property

• Tips for addressing any minor wear and tear.

• Instructions for removing personal belongings and rubbish.

This will help you meet your responsibilities as a tenant and ensure a fair and smooth transition.

Step 2: Final Inspection

Once your tenancy ends, a final property inspection will be carried out. If applicable, we’ll let you know if anything needs to be addressed before the inspection, helping to avoid unnecessary deductions from your deposit.

Step 3: Deposit Return

We believe in transparency and fairness when it comes to your deposit. After the inspection, we’ll provide a clear breakdown of any deductions (if required), with supporting evidence. If there are no issues, we’ll process your deposit return promptly.

Step 4: Next Steps

If you need references for your next property or have any questions after moving out, our team is happy to assist. We value every tenant and want to make sure your experience ends on a positive note.

Have questions or need assistance? Contact us at:
01432 817467
[email protected]

We’re excited to welcome you as a tenant. Let’s make your rental experience the best it can be!